|
| |
How will you despatch my order? |
|
| |
We use the finest international air couriers to ensure your order reaches you at your doorstep in the fastest possible time. Most orders are delivered within 5 to 6 working days of despatch, but these times may vary depending on where you are located and your local customs authority. |
|
| |
How long will it take for my order to reach me? |
|
| |
Please provide 4 to 6 weeks for processing of your order. Because most items are handcrafted with extreme care using traditional techniques they may occasionally be in short supply. We will inform you immediately just in case we require more time for a particular item. |
|
| |
How do I check the status of my order? |
|
| |
We use the finest air couriers to ensure that your order reaches you at your doorstep in the fastest possible time.. At any point you are most welcome to e-mail us regarding queries related to your orders and We will try its best to keep you well informed and updated or just log on to "My Account" button on the top bar of the website. |
|
| |
What do you charge for shipping and handling? |
|
| |
Prices exclude packing, handling and courier charges. These charges are computed and displayed separately depending on your shipping destination. We however assure that shipping charges are lowest possible charges. |
|
| |
Can I return an item? |
|
| |
Fashion is an evolution. Due to the dynamism of this evolution, SUNDER EMPORIUM respect customers ability to support Our “no return no exchange” policy to help us deliver the very best and latest in Indian fashion. Kindly be informed that we will not be able to refund any online sales at www.sunderemporium.com under any circumstances. We firmly believe that all the customers who order online are aware that colors seen on a monitor may be slightly different as compared to the color of actual outfit ordered. We trusts and has faith in its customers for making its online venture successful so that every year we can deliver and probably exceed customers expectations and beyond. |
|
| |
Is my personal information secure? |
|
| |
SUNDER EMPORIUM believes in providing a safe and secure shopping experience for all clients with stringent and effective security measures on www.sunderemporium.com. It is our policy to never send / share private information, such as your credit card number, via e-mail. In fact, we recommends that you adopt this practice in all your Internet activities. |
|
| |
Can I modify/change my order? |
|
| |
Of course you can. Just email us and we will definately try to consider your request but within a limited time period |
|